Goals
Customers are our raison d'etre. And our employees, our most visible face. We work every day to deserve their confidence, with three strategic goals:
GOAL 1
Being the best company to work for, mentioned by its own workers.
GOAL 2
Being the best service company.
GOAL 3
Growing profitably.
Our values
Our values define our nature as a company, and all the people that make up FAIN share them. There are three main pillars that support the FAIN brand:
Drive:
It arises from our determination, commitment, increasing growth and our desire for success since always... and for the future. Everyone at FAIN is noted for working with full devotion, commitment and dedication.
Flexibility:
We approach projects of any scale and dimension with the same desire and enthusiasm. Our staff is noted for its ability to listen and respond, for its decisive spirit at all costs and for being able to adapt to each customer, their needs and circumstances.
Talent:
FAIN has decades of accumulated experience and expertise. In addition, our partnership with Mitsubishi provides us with cutting-edge technology and the capacity to engage in large-scale projects. We have initiated our international expansion, thus gaining further experience, talent and new competences.
Our history
At FAIN, we have been over 60 years striving to provide you the best service. These are the main milestones in our adventure:
We fulfil our commitments
We are #CommitedToYou for 10 reasons:
We work with the target of Zero Accidents.
We come to your rescue in less than 30 minutes.
in less than 2 hours.
We are the genuine multi-brand expert.
We want you to understand what you purchase.
We respond to your complaints in less than 24 hours.
We are committed to a fluid and direct communication. As a FAIN customer, you will have access to anyone in the team at any time, including the Managing Director.
Times change, and we evolve with them. We reinvest 12% of our annual profit in innovation.
Our products are increasingly environmentally friendly. Because we care about the world we live in.
We want to make FAIN the best place to work. Here, 98% of our employees have a permanent contract.
Quality certificates
The maintenance of the certificates corroborates the commitment of all FAIN staff to excellence in work and continuous improvement of service to our customers.
Issue date : March-2023
Certificate: ISO 45001 MANAGEMENT SYSTEM.
Standard / Guideline of application:
ISO 45001
Scope: The supply, installation modernization, test, service and repair of lifts and escalators.
Issue date : Jan-2025
Certificate: IN CONFORMITY WITH LIFTS DIRECTIVE.
Standard / Directive of application: Annex XII Module D of Directive 2014/33/UE D -> scope of directive 2014/33/UE.
Notified body: AENOR 0099
Issue date : March-2023
Certificate: ENVIRONMENTAL MANAGEMENT.
Standard / Guideline of application:ISO 14001:2015
Scope: Scope: The supply, installation modernization, test, service and repair of lifts and escalators.
Issue date : March-2023
Certificate: QUALITY MANAGEMENT.
Standard / Guideline of application: ISO 9001:2015
Scope: Scope: The supply, installation modernization, test, service and repair of lifts and escalators.
Issue date : April-2024
Safe system in procurement
Scope: construction contractor, non-construction contractor.
Registration number: IE 03627 WB
FAIN Ireland Ltd. is registered with the Producer Register Limited in accordance with the provisions of article 12 of the European Union (Waste Electrical and Electronic Equipment) Regulations 2013 (S.I. Number 149 of 2014) and is registered with the Producer Register Limited in accordance with the provisions of article 19 of the European Union (Batteries an Accumulators) Regulations 2014 (S.I. Number 283 of 2014) until 31 December 2024.
Issue date: July-2024
FAIN Ascensores SA has successfully achieved Cradle to Cradle Certified Bronze for the products under the name: ION Elevator and ION Adapt Elevator
